Privacy Policy
Last updated: 19th January, 2026
We are committed to protecting your privacy and handling your personal information in a responsible and transparent way. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website.
By using this website, you agree to the terms of this Privacy Policy.
What information we collect
We may collect personal information when you:
Submit a quote request
Make a booking
Send an enquiry
Contact us via our website
This information may include:
Your name
Email address
Phone number
Business or organisation name (if provided)
Details you include in your message, quote, or booking request
Technical information such as IP address, browser type, and device information
How we use your information
We collect your information so we can:
Respond to your enquiries
Provide quotes and booking services
Communicate with you about your request or booking
Improve our website and services
Meet legal or regulatory obligations
We only use your personal information for the purpose it was provided, unless required by law to do otherwise.
How we collect information
Your information is collected when you:
Fill out a form on our website
Contact us directly
Interact with our website through cookies or analytics tools
Our website is built on Squarespace, which may collect technical data such as IP address, location (approximate), device type, and usage behaviour through cookies and analytics.
Cookies and analytics
Our website uses cookies and similar technologies to:
Ensure the website works properly
Understand how visitors use the site
Improve performance and user experience
You can control or disable cookies through your browser settings. Disabling cookies may affect how the website functions.
Who we share your information with
We do not sell, rent, or trade your personal information.
We may share your information with:
Service providers who help us operate our website and services (such as Squarespace, booking tools, email providers)
Legal or regulatory authorities if required by law
These providers are only given access to the information they need to perform their services.
How we store and protect your information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
Your information may be stored:
Within Squarespace systems
In secure email or business systems we use to manage enquiries and bookings
We only keep your personal information for as long as necessary to fulfil the purpose it was collected for, or as required by law.
Accessing or correcting your information
You have the right to:
Request access to the personal information we hold about you
Ask for corrections if your information is inaccurate
To do this, please contact us using the details below.
Marketing communications
We will only send you marketing communications if you have opted in or if permitted by law. You can unsubscribe from marketing emails at any time by using the link in the email or contacting us directly.
Third-party links
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us at:
Email: Robert@realcalibrations.com.au
Business name: REAL Calibrations
Website: realcalibrations.com.au